OBJECTIVE
To acquire a full time position, utilizing my ability to work diligently, where acquired knowledge may be applied in the pursuit of advancement opportunities.
BUSINESS EXPERIENCE
STNA, Medical Assistant, Phlebotomist, ER Tech
American Nursing Care Cincinnati, OH 3/10-present
EKG’s, blood draws, transporting patients, bandage, and braces as ER Tech.
Responsible for helping patients with getting dressed and eating meals.
Help patients with toileting and changing them during incontinent moments.
Post mortem care for hospice patients.
Responsible for vital signs and patient care, turning patients Q2 hrs, checking for continence and incontinence.
Customer Service/Catalog, JcPenney Colerain, OH 8/07-10/10
Responsible for customer’s catalog/internet orders, placing orders, making sure that it is the right item and returning/exchange if the customer is not satisfied.
Responsible for in store returns and items that were on hold.
Provided customer service for complaints/complements.
Helpped customers with getting help in a selected department, and answer phone calls.
Medical Assistant, Ohio Heart and Vascular Hamilton, OH 8/09-3/10
Responsible for obtaining and questioning the patient on their H&P while entering the information in the computer for the doctor.
Perform and print results of the 12 lead ECG, and 24-48 hour Holter monitors.
Responsible for preparing the patients chart for the office visit to ensure that all of the needed information is present.
Also educated the patients on how to use the Event Recorder.
STNA, Heritage Springs West Chester, OH 8/08-4/09
Responsible for helping residents with getting dressed and eating meals.
Help residents with toileting and changing them during incontinent moments.
Responsible for getting residents in and out of wheelchairs and cleaning the wheelchairs.
Medical Assistant, Greater Cincinnati Cardiovascular Consultants Cincinnati, OH 8/07- 9/08
Perform and print results of 12 lead ECG, and 24 hour Holter monitors.
Responsible for sending out lab results and lab slips to the patient.
Perform PT/INR finger stick tests, and make the adjustments to the patient’s daily intake amount of Coumadin.
Responsible for obtaining and questioning the patient on their H&P while entering the information into the computer for the doctor.
Responsible for prescription refills, which includes writing out the prescription and calling the medication into the pharmacy.
Communications Consultant, Cincinnati Bell Telephone Cincinnati, OH 6/04- 1/07
v Propose and lead a series of projects to drive sales traffic into the store and increase sales, consisting of cold calling, direct mailings, and referral based reward program.
v Train and develop new staff hires.
v Established and retained a strong loyal customer base by de-escalating consumer problems, correcting...
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